Orders sent via our standard delivery service should usually arrive within 3-4 days of your order being placed. We will use the most appropriate method of despatch depending on the weight and value of your order, this may include a courier service which would require a signature on delivery. A confirmation email will be sent upon your order being despatched and if the orders has been sent via a courier, tracking information will be included enabling you to track the progress of your order online.
All mainland UK orders incur £4.95 P&P with the exception of some in-paper offers, which have differing postage costs.
Please note: in the event that you are unable to receive your delivery, our couriers may leave your parcel with a neighbour or in a safe location.
We offer a comprehensive range of express and nominated day delivery options for a small additional charge.
Simply select the express delivery option on the view basket page to see the delivery services available for your area.
We are now able to offer international delivery for shoe and clothing items only. Your delivery should usually arrive within 3-6 days of your order being placed for the countries identified below - rest of world delivery is 7-10 days of your order being placed. Please note that our heavy items (identified by the lorry symbol ( ) cannot be shipped overseas and remain UK mainland only.
Northern Ireland, Isle of Man, Scottish Highlands: £6.95
Republic of Ireland: £10.95
Belgium, Luxembourg and Netherlands: £12.95
Channel Islands and Scilly Isles: £10.95
Germany and France: £14.95
Austria, Italy, Portugal and Spain: £19.95
BFPO Addresses: £6.95
Denmark, Sweden and Finland: £22.95
Andorra, Bulgaria, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechenstein, Lithuania, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland: £26.95
Croatia, Turkey: £29.95
Rest of world: from £39.95, the exact amount will be confirmed via email once the order reaches the processing stage.
Please note that our 30-day free returns guarantee does not apply to overseas customers.
These are marked with the lorry symbol ( ) and are despatched via specialist couriers at varying charges from £6.95 to £24.95. A confirmation email will be sent upon your order being despatched and if the order has been sent via courier, tracking information will be included, enabling you to track the progress of your order online.